Groundhog Day: The Quality Manager Edition

We are saying "Our Job is never a Routine"..

Reality is, however:

🔁 Same issues. Same explanations. Same meetings. Different day. 🔁

Quality has its own Groundhog Day.
And if you’re a Quality Manager, you know the drill:

🔄 Daily Conversations That Feel Like Déjà Vu:
🔹 “Do we really need to document this? Everyone already knows how it’s done.”
🔹 “Fixing this properly will take too long… can’t we just use a duct tape?”

🔄 The Legendary ‘Quick Fix’ That Becomes a New Standard
⚡ “Just a temporary workaround.”
⚡ Three years later… it’s an official SOP.
⚡ Nobody remembers why we do it that way.

🔄 Management Review Meetings in One Sentence:
📊 “Let’s talk about the same problems as last year and act surprised.”

🔄 Documentation That Exists but Doesn’t Exist
📑 “Do we have a procedure for this?”
📑 “Yes.”
📑 “Where is it?”
📑 “Uhhh… ”
📑 System search returns 47 irrelevant versions of the same document.

🔄 CAPAs That Live Forever
📌 Assigned last year. Still open.
📌 Assigned again this year...

🔄 Customer Complaints That Feel Familiar
...because they are

🔄 The Endless Loop of SOPs:
📌 Write SOP. Update SOP. Explain SOP.
📌 Rewrite SOP after a non-conformity from not following the SOP.

What did I miss? 🙌 💡

What’s YOUR Groundhog Day moment? Share in the comments! ⤵️ ♻️

P.S. 📌 📌 Today is actual Groundhog Day - February 2nd! And it’s Sunday, Guys! ☕🎬
The perfect occasion for some #QualityTime — relax, unwind and watch the classic Bill Murray comedy “Groundhog Day” (1993). I highly recommend it! 📽️ 🍿